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... employees face during this process of performance appraisal. Employees feel that their worth as human beings as 1976. Barnouw, Erik. A History of Broadcasting in the United States. New York: Oxford totally cool outfit will I wear today?" Something happened to change my attitude. It was a shift of huge proportions. active involvement of the owner or another employee who is experienced with it. Since open communication has always been share their feelings and concerns with other workers in the organization. The communication channels will be kept open ...



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Sources list for SUBWAY CUSTOMER RELATIONSHIP MANAGEMENT:

Swift Ronald S. (2000), Accelerating Customer Relationships----Using CRM and Relationship Technologies. Prentice-Hall.
Customer Relationship Management

Don't get stuck in these customer satisfaction ruts. (2003) Report on Customer Relationship Management) Institute of Management & Administration, September 1. Retrieved July 9, 2004 from www.highbeam.com.
Customer Service

Srinivasan, S. (2004). Customer relationship management: its dimensions and effect on customer outcomes. Journal of Personal Selling and Sales Management, 9, p. 1-20.
Operations of K2 Skis

Don't get stuck in these customer satisfaction ruts. (2003) Report on Customer Relationship Management) Institute of Management & Administration, September 1.
"Irish Dude Ranch Vacations"

Stanley A. Brown(2000), Customer Relationship Management: A strategic Imperative in the world of e-Business. John Wiley & Sons Canada, Ltd.
Customer Relationship Management

 

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